According to the Consumer Reports’ Annual Owner Satisfaction Survey, more that 90% of owners of Tesla cars would buy the vehicle of the same producer again. This ratio puts the Silicon valley producer on the first place in front of the second rated Porsche with 84% and third placed Audi with 77%. The survey that Consumer Reports organized through an analysis of over 300,000 vehicles was released today. It found that 91 percent of Tesla owners said they would “for sure” buy their vehicle again in any circumstances if they would be in the position to choose over their own and some other vehicle.
Tesla and Consumer Reports was in the strange relationship since 2014, when magazine said that the Model S was the best car it ever tested. Last year announced that its rating system had to be modified because the P85D was so good that it scored 103 out of 100. Somehow, later on magazine scored Model S bellow average on its reliability survey and stopped recommending it. This year again Model S earned Consumer Reports’ recommendation on improved reliability in October
Lowest performer, Fiat with only 53% of satisfied owners
Fiat had the lowest satisfaction rating of the 29 brands surveyed, with just 53 percent of owners saying they would definitely buy their car again, and Acura, Infiniti and Nissan, each got ratings of 58 percent, that puts them on the back positions. Ram, lose its score from 2015 and this year was placed on the 17th position, BMW fell from No. 6 to No. 14 and Volkswagen fell from No. 16 to No. 24.
Consumer Reports said the Acura ILX was shown as the “least-satisfying” vehicle. The Detroit 3 brands were led by Chrysler, which finished eighth overall with a 73 percent satisfaction rating. Chrysler outpaced each of the other FCA brands that were surveyed, including Ram (70 percent), Dodge (66 percent) and Jeep (60 percent).
Lincoln was ranked No. 12 with a 73 percent rating, while Ford finished 15th with a 72 percent score. General Motors brands were led by No. 9 Chevrolet (73 percent), followed by No. 11 GMC (73 percent), No. 21 Buick (68 percent) and No. 22 Cadillac (68 percent).
Together with the results of the survey Consumer Reports published short explanation of its ranking methodology: “Our brand rankings represent owner sentiment across each brand’s product line. (Model satisfaction is determined by the percentage of owners who responded “definitely yes” to the question of whether they would buy the same vehicle if they had it to do all over again.) To determine brand love—or disdain—we took a straight average of the satisfaction score for each brand’s models. In order to qualify, the brand had to have at least two models with data. For this analysis, we focused on cars from model years 2014-2017 to represent the current state of the brands, which included over 300,000 vehicles from the survey.”